Incident History

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Jun 26, 2026
1. Address Auto Completion Issue is Resolved
  10:24 EDT
  
  At 10:21 AM Eastern Time we began rolling out a resolution to the Address Auto Completion issues. This primarily impacted new customer location creation. You should see service returned to normal at this time.
  
  Root cause of the issue was an un-announced change by Google in their Javascript API for Maps/Places released last night. This changed the required data format in order for Google to properly return a validated address.
2. Fix identified. Testing & Deploying
  10:14 EDT
  
  Our team is testing a resolution to the Google Maps/Places auto complete issues.
  
  We will deploy the fix as soon as possible
3. Address Completion Issue due to Google API Change
  10:03 EDT
  
  We're aware of an issue with addresses in a few areas of the system. This is due to a change in our auto completion provider's system rolled out last night (Google Maps/Places).
  
  Our team is working on a fix and will update here when it is released.